FAQs & Shipping
How long does shipping take?
- Our customers typically receive their order within 8-21 working days after date of shipment. Please allow for up to 4 weeks for delivery.
- Please note that if you order multiple products, they may arrive in separate packages due to multiple warehouse locations.
How can I contact customer support?
- Please use the contact form if you have any questions or comments.
What is the returns policy?
- Venus Health is pleased to inform customers we give a 30 day money back guarantee with all purchases.
- Venus Health also reserves the right to refuse refunds if the product has been damaged, used or is not in the original packaging. If the product is not in a state fit for reselling, we will not accept returns.
What forms of payment do you accept?
- We accept all the major redit cards including Visa, Mastercard and American Express
- We also accept PayPal & ApplePay
BENEFITS OF MICPAP™
- Treats snoring by purifying air intake through a specially designed filter system.
- Supports open nostril structure allowing air to pass freely, preventing collapsing of airways that causes snoring
- Portable, versatile and lightweight - perfect for use while travelling
- How long does it last? Is it disposable?
- How do I clean the MiCPAP?
- How long does delivery take for the product?
- The MiCPAP can be used multiple times and is not a single use product. There is no need for any special accessories as everything is included in the package.
- Please use a clean and damp cloth to cleanse the outer casing of the device to ensure the device remains clean.
- The delivery time depends on the country of destination. We ship worldwide for free but please allow for up to 5 days order processing and up to 8-21 days for delivery.